If the filter description for PST says 'File Properties Only' change it too 'Index Properties and File Contents' Scroll down the list of file extensions till you find extension PST Click on the File Types tab within the Advanced Option Form Select Microsoft Outlook from the included locations list and then click on Advanced We tried everything from doing a repair to running a re-index but nothing worked, then I tried this and it has solved the problem - we can now perform text searches on email content When we receive emails they drop locally into an outlook PST file but we could not perform a search on the email contents Then they become part of the cached mode and will index locally on the computer for searching. Outlook in Cached mode WITH automatically attached shared mailboxes are NON-SEARCHABLE unless you manually add them in the advanced tab of the mailbox properties. Outlook in Online mode, or OWA, or ActiveSync all use Exchange's indexing service. Try rebuilding the local Indexing database. (note: he doesn't actually use the quotation marks in his search).Īny help with this would be appreciated.Outlook in Cached mode uses LOCAL indexing for searches. Is there a configuration setting that needs to be changed? Or is Outlook 2016 different to how Outlook 2010 searches? If he searches for "from:andrew" the results then definitely appear on both systems. Yet if he browses to the date he sees in Outlook 2010, he can see the emails listed in 2016. However, Outlook 2016 on the new laptop doesn't and is often missing entire email trails in the search results. One of our users has just been upgraded to Office 2016, but is running into the issue where his search results aren't matching the search results of his old laptop running Office 2010.įor example, he will search for "from:and" and Outlook 2010 will display all the correct results.
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